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The real value of training : measuring and analyzing business outcomes and the quality of ROI

Author: Ron D Stone
Publisher: New York : McGraw-Hill, ©2011.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Introduces the author's proprietary method for establishing a training project's financial and non-financial value to the organization

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Document Type: Book
All Authors / Contributors: Ron D Stone
ISBN: 9780071759977 0071759972
OCLC Number: 692290351
Description: xvii, 302 pages : illustrations ; 25 cm
Contents: Talking about performance results --
Stone's measurement and roi process : a view from above --
Begin on the right foot : partner to create a measurement strategy --
Collect relevant performance data --
Analyze results and adjust for causal influence --
Analyze and adjust results for sustained impact --
Go / No Go : Assign a Monetary Value to Business Outcome Data --
Calculate the fully-loaded cost of the solution design --
Calculating the return on investment and assessing the quality of ROI --
Measuring the contribution of solutions : alternatives to ROI --
Communicate the results --
Opportunity forecasting : predicting performance improvement and ROI.
Responsibility: Ron Drew Stone.

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