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|Additional Physical Format:||Print version:
Recognize THEM! : 52 Ways to Recognize Your Employees In Ways They Value.
Cork : BookBaby, ©2014
|Material Type:||Document, Internet resource|
|Document Type:||Internet Resource, Computer File|
|All Authors / Contributors:||
|Notes:||7. Tell Their Boss How Awesome They Are, Right in Front of Them.|
|Description:||1 online resource (207 pages)|
|Contents:||Front Cover; Copyright; Table of Contents; The Wake-Up Call; Introduction; Category: Show You Care; Introduction; Quote from Anne Mulcahy, former CEO of XEROX and now its Chairman.; 1. Call Them Before Their First Day; 2. Address Them By Their Names; 3. Stop By and Say 'Hi'; 4. Close Those Devices and Open Our Ears; Exercise: Create a Plan; 5. Hold Them Accountable; Hold Yourself Accountable; 6. Show Them the Door; 7. Celebrate THEIR Birthdays; 8. Share YOUR Failures; Quote from Bill Marriott, Executive Chairman and Chairman of the Board of Marriott International; 9. Forgive and Learn. 10. Invest in Their Health11. Give Them Family Time; Exercise: Regular One-on-Ones; 12. Make Disability Insurance an Employee Benefit; 13. Topgrade Their Talents and Strengths; Category: Be Their Champion; Introduction; Quote from Fred Reichheld, Customer Loyalty Guru and High Priest of the Loyalty Cult.; 1. Welcome the New Member with a Grand Reception; 2. Explain Why Their Accomplishments Matter to Everyone; 3. Champion the Gate Keepers, the Routine-Makers; Exercise: Keep a Notebook; 4. Champion the Night Shift; 5. Champion Your Disruptors. 6. Repurpose Customer Testimonials for Multiple Audiences7. Champion Your Employees on Social Media; Quote from Tom Peters, uber-guru and management consultant.; 8. Grow Your Net Promoters; 9. Respect Their Time; 10. Simplify Their Day; Exercise: Celebrate More of What You Want to See; 11. Make Meetings Meaningful for Them; 12. Be Their Ronald Reagan: Help Them Tear Down Those Walls; 13. Be Their Champion First, Their Friend Second; Stephen's Story; Category: Empower Your Employees; Introduction; Quote from Ann Rhoades, founder of Peopleink and former VP of People at Southwest Airlines. 1. Start with the Right Metric2. Greet Them Everyday; 3. Be Their Teacher; Exercise: Empower Yourself with Knowledge; 4. Ask Them: What Tools Do You Need to Do the Right Things ... Right?; 5. Provide Better Tools Than Your Competitors; 6. Install a Dual Monitor; Quote from Tom Rath, co-author of Wellbeing: The 5 Essential Elements and Senior Scientist and Advisor at Gallup.; 7. Let Them Buy Their Own Aeron Chair; 8. Let Them Organize Their Company's Party; 9. Engage Your Employees in the Hiring Process; Exercise: Schedule a 30-Minute Self-Tutorial; 10. Hire the Right People. 11. Choose the Right Manager12. Understand Their Future and Why It Matters to Them; 13. Empower CEO Thinking; Category: Let Them Shine; Introduction; Quote from Tony Hsieh, CEO of Zappos.com and author of Delivering Happiness: A Path to Profits, Passion and Purpose.; 1. Uncover and Share a Diamond Every Day; 2. Recognize Your Employees as Your Best Customers; They Are; 3. Recognize Your Employees as Your Biggest Investors; They Are; 4. Give Them The Best Parking Spots; Exercise: Prepare a Balance Sheet for Each Employee; 5. Be Their Student; 6. Two Minutes and Two Questions.|