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Reengineering the corporation : a manifesto for business revolution

Author: Michael Hammer; James Champy
Publisher: New York : HarperBusiness Essentials, ©2003.
Edition/Format:   Print book : English : 1st HarperBusiness Essentials pbk. edView all editions and formats
Database:WorldCat
Summary:
The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone  Read more...
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Document Type: Book
All Authors / Contributors: Michael Hammer; James Champy
ISBN: 0060559535 9780060559533
OCLC Number: 53964230
Notes: "A HarperBusiness book."
"Revised and updated with a new author's note"--Cover.
Revised edition of the c2001 ed.
Includes index.
Description: xii, 257 pages : illustrations ; 21 cm
Contents: Prologue : reengineering for the twenty-first century --
The crisis that will not go away --
Reengineering : the path to change --
Rethinking business processes --
The new world of work --
The enabling role of information technology --
Who will reengineer --
The hunt for reengineering opportunities --
The experience of process redesign --
Embarking on reengineering --
One company's experience : Duke Power --
One company's experience : IBM --
One company's experience : Deere --
Succeeding at reengineering --
Epilogue --
Frequently asked questions (FAQs) --
Index.
Responsibility: Michael Hammer & James Champy.
More information:

Abstract:

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.--PUBLISHER DESCRIPTION.

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