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Reference and online services handbook : guidelines, policies, and procedures for libraries, volume II

Author: William A Katz
Publisher: New York : Neal-Schuman, ©1986.
Edition/Format:   Print book : EnglishView all editions and formats
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Genre/Form: Handbooks and manuals
Handbooks, manuals, etc
Document Type: Book
All Authors / Contributors: William A Katz
OCLC Number: 13240010
Description: xxvi, 602 pages ; 24 cm
Contents: [Pt. 1.] Issues in policy statement development --
Reference collection policies --
Online policies.
Responsibility: edited by Bill Katz.

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