Find a copy in the library
Finding libraries that hold this item...
|Additional Physical Format:||Online version:
Reference assessment and evaluation.
New York : Haworth Information Press, ©2006
|Material Type:||Internet resource|
|Document Type:||Book, Internet Resource|
|All Authors / Contributors:||
Tom Diamond; Mark Sanders
|ISBN:||0789031930 9780789031938 0789031949 9780789031945|
|Notes:||"Co-published simultaneously as Public services quarterly, volume 2, numbers 2/3, 2006."|
|Description:||200 pages : illustrations (some color) ; 22 cm|
|Contents:||Evaluating the drop-in center : a service for undergraduates / Becky Imamoto --
Forward progress one step at a time : workshops, assessment, and the reference connection / Catherine L. Cranston, Allison V. Level --
Floating and idea : peer observations across the Mississippi / Mary Heinzman, David Weaver --
Merged reference desks in a merged library environment : the impact of merging government publications / Susan L. Kendall, Lorene R. Sisson --
Student assistant training in a small academic library / Ruth Sara Connell, Patricia J. Mileham --
Comparing virtual reference exit survey results and transcript analysis : a model for service evaluation / Joanne B. Smyth, James C. MacKenzie --
Evaluating a chat reference service at the University of South Alabama's Baugh Biomedical Library / Clista C. Clanton, Geneva B. Staggs, Thomas L. Williams --
The University of Texas at Arlington's virtual reference service : an evaluation by the reference staff / Katherine D. Casebier --
Changes in library technology and reference desk statistics : is there a relationship? / Beth Thomsett-Scott, Patricia E. Reese --
Staffing needs of the reference desk at the University of Tennessee at Chattanooga : a statistical approach / Sarla R. Murgai.
|Other Titles:||Public services quarterly.|
|Responsibility:||Tom Diamond, Mark Sanders, editors.|
- Academic libraries -- Reference services -- United States -- Evaluation.
- Academic libraries -- Reference services -- Evaluation.
- United States.