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Reference in Context Project
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Reference in Context Project

Author: Lorraine Normore
Edition/Format:   Article : Document   Computer File : English
Publication:Annual review of OCLC research (Online) 1998
Database:WorldCat
Summary:
The Reference in Context team at OCLC has been trying to get a better understanding of how people look for information in a library setting. We are using a "user-centered" design method called Contextual Design to focus our information gathering and data analysis. The study provides many ideas about ways to enhance reference access and will improve our ability to design future end user oriented retrieval systems.
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Details

Material Type: Document, Internet resource
Document Type: Article, Computer File, Internet Resource
All Authors / Contributors: Lorraine Normore
OCLC Number: 54021623
Notes: Title from title screen (viewed Jan. 14, 2004).
Details: Mode of access: Internet.
Responsibility: Lorraine F. Normore.

Abstract:

The Reference in Context team at OCLC has been trying to get a better understanding of how people look for information in a library setting. We are using a "user-centered" design method called Contextual Design to focus our information gathering and data analysis. The study provides many ideas about ways to enhance reference access and will improve our ability to design future end user oriented retrieval systems.

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<http://www.worldcat.org/oclc/NaN>
schema:name"Annual review of OCLC research (Online)"

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