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Reference librarianship : notes from the trenches

Author: Charles R Anderson; Peter Sprenkle
Publisher: New York : Haworth Information Press, ©2006.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"A daily diary of actual interactions between a reference desk librarian and his patrons Reference Librarianship documents a year in the life of a young librarian working in the "trenches" at a library in the Midwestern United States. This one-of-a-kind book provides a daily diary of every librarian/patron transaction--no matter how mundane or absurd--to demonstrate not only how advances in technology have affected  Read more...
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Genre/Form: Humor
Tagebuch
Additional Physical Format: Online version:
Anderson, Charles R., 1935-
Reference librarianship.
New York : Haworth Information Press, ©2006
(OCoLC)607811772
Named Person: Peter Sprenkle; Peter Sprenkle
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Charles R Anderson; Peter Sprenkle
ISBN: 0789029472 0789029480 9780789029478 9780789029485
OCLC Number: 62535948
Description: ix, 258 pages : illustrations ; 22 cm
Contents: Ch. 1. Directional questions --
Ch. 2. library has everything --
Ch. 3. Something is not working here --
Ch. 4. computer is not listening to me! --
Ch. 5. library does not have what I want --
Ch. 6. Why are these people in the library? --
Ch. 7. Reference questions --
Ch. 8. Policy questions --
Ch. 9. library as a retail outlet --
Ch. 10. Staffing tomorrow's library --
Ch. 11. Building tomorrow's library --
Ch. 12. How did we get here from there?
Responsibility: Charles R. Anderson, Peter Sprenkle.
More information:

Abstract:

"A daily diary of actual interactions between a reference desk librarian and his patrons Reference Librarianship documents a year in the life of a young librarian working in the "trenches" at a library in the Midwestern United States. This one-of-a-kind book provides a daily diary of every librarian/patron transaction--no matter how mundane or absurd--to demonstrate not only how advances in technology have affected the reference librarian's job, but how the public's expectations have changed, as well. The book also includes observations by a now-retired reference librarian on the current state of the field based on these unedited interactions. Over the past two decades, the job of reference librarian has seen many changes. But in many ways, reference desk work hasn't changed a bit, with its mix of odd, humorous, routine, and ridiculous requests that capture what it's like to deal with patrons day after day. Reference Librarianship paints a clear picture of the field for library school students, provides emotional and philosophical support to practitioners, and reminds library administrators of what life was like on the "front lines."--Publisher's Website.

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