RT Book, Whole DB /z-wcorg/ DS http://worldcat.org ID 62535948 LA English T1 Reference librarianship : notes from the trenches A1 Anderson, Charles R.,, Sprenkle, Peter., PB Haworth Information Press PP New York YR 2006 SN 0789029472 0789029480 9780789029478 9780789029485 AB "A daily diary of actual interactions between a reference desk librarian and his patrons Reference Librarianship documents a year in the life of a young librarian working in the "trenches" at a library in the Midwestern United States. This one-of-a-kind book provides a daily diary of every librarian/patron transaction--no matter how mundane or absurd--to demonstrate not only how advances in technology have affected the reference librarian's job, but how the public's expectations have changed, as well. The book also includes observations by a now-retired reference librarian on the current state of the field based on these unedited interactions. Over the past two decades, the job of reference librarian has seen many changes. But in many ways, reference desk work hasn't changed a bit, with its mix of odd, humorous, routine, and ridiculous requests that capture what it's like to deal with patrons day after day. Reference Librarianship paints a clear picture of the field for library school students, provides emotional and philosophical support to practitioners, and reminds library administrators of what life was like on the "front lines."--Publisher's Website.