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The reform of public services under New Labour : narratives of consumerism

Author: Catherine Needham
Publisher: Basingstoke [England] ; New York : Palgrave Macmillan, 2007.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Drawing on interviews conducted by the author with politicians, bureaucrats and citizens, alongside content analysis of government documents, the book explains how New Labour has consumerized public  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Catherine Needham
ISBN: 1403995311 9781403995315
OCLC Number: 124161757
Description: viii, 258 pages : illustrations ; 23 cm
Contents: Introduction : citizens and consumers --
Public service reform : narratives and regimes --
A consumerist citizenship regime --
Public services before New Labour : the path to consumerism --
The context of public service reform under New Labour : marketising the welfare state --
Tony Blair : consumerism and community --
The consumer in Whitehall --
Local government : the customer in the community --
The citizen perspective --
Conclusion : coproducing public services.
Responsibility: Catherine Needham.
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