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Reinventing public service delivery in India : selected case studies

Author: Vikram K Chand
Publisher: Washington, DC : World Bank ; New Delhi ; Thousand Oaks : Sage Publications, 2006.
Edition/Format:   Book : International government publication : EnglishView all editions and formats
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Genre/Form: Case studies
Material Type: Government publication, International government publication, Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Vikram K Chand
ISBN: 0761934898 9780761934899 9788178296395 817829639X
OCLC Number: 67239828
Description: 404 p. : ill. ; 22 cm.
Contents: Institutional Innovations in Public Service Delivery in India - Vikram K Chand Cases and Lessons Promoting Competition in India's Telecom Sector - Rahul Mukherji Electronic Delivery of Citizen Services - Subhash Bhatnagar Andhra Pradesh's E-Seva Model Re-Inventing Service Delivery in an Indian State - Jonathan Caseley Reform at the Department of Registration and Stamps in Maharashtra Making Service Delivery Reforms Work - Suresh Balakrishnan The Bangalore Experience Rogi Kalyan Samitis - Rajeev Sadanandan and N Shivkumar A Case Study on Hospital Reforms from Madhya Pradesh, India Rajasthan's Experience in Improving Service Delivery in Education - Prema Clarke and Jyotsna Jha The Political Economy of the Public Distribution System in Tamil Nadu - A K Venkatsubramaniam Human Development in Tamil Nadu and Karnataka - Sangeeta Goyal A Comparison Anti-Corruption in India - Vikram Menon Issues and Strategies Electoral Finance Reform - E Sridharan The Relevance of International Experience
Responsibility: edited by Vikram K. Chand.
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The volume "seeks to give the reader a deeper understanding of the key causal factors and processes involved in reform over time, as well as some of the basic systemic issues that can potentially Read more...

 
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