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The reinventor's fieldbook : tools for transforming your government

Author: David Osborne; Peter Plastrik
Publisher: San Francisco : Jossey-Bass, ©2000.
Edition/Format:   Print book : English : 1st edView all editions and formats
Database:WorldCat
Summary:

Offers 74 tools and strategies for transforming bureaucratic public institutions, covering every aspect of public management, from budgeting and strategic planning to motivating employees and  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: David Osborne; Peter Plastrik
ISBN: 0787943320 9780787943325
OCLC Number: 43894179
Description: xiv, 689 pages ; 24 cm
Contents: The Reinventor's Toolbox: An Alphabetical Index of Approaches, Tools, and Competences --
The Core Strategy: Creating Clarity of Purpose --
Improving Your Aim: Using Strategic Management to Create Clarity of Direction --
Visioning --
Outcome Goals --
Steering Organizations --
Strategy Development --
Mission Statements --
Performance Budgets --
Long-Term Budget Forecasting --
Strategic Evaluation --
Clearing the Decks: Eliminating Functions That No Longer Serve Core Purposes --
Program Reviews --
Periodic Options Reviews --
Asset Sales --
Quasi-Privatization Methods --
Uncoupling: Creating Clarity of Role by Separating Steering and Rowing --
Flexible Performance Frameworks --
The Consequences Strategy: Introducing Consequences for Performance --
Enterprise Management: Using Markets to Create Consequences --
Corporatization --
Enterprise Funds --
Internal Enterprise Management --
Managed Competition: Using Competitive Contracts and Benchmarks to Create Consequences --
Competitive Bidding --
Activity-Based Costing: A New Competence --
Competitive Benchmarking --
Performance Management: Using Rewards to Create Consequences --
Performance Awards --
Psychic Pay --
Performance Bonuses --
Gainsharing --
Shared Savings --
Performance Contracts and Agreements --
Performance Measurement: The Critical Competence --
The Customer Strategy: Putting the Customer in the Driver's Seat --
Competitive Customer Choice: Making Customers Powerful Through Choice and Competition --
Competitive Public Choice Systems --
Vouchers and Reimbursement Systems.
Responsibility: David Osborne, Peter Plastrik.
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"The Reinventor's Fieldbook brings Banishing Bureaucracy to life. We have needed such a resource for decades. Bravo to Osborne and Plastrik." (Robert C. Bobb, city manager, City of Oakland) "Osborne Read more...

 
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