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The remedy : bringing lean thinking out of the factory to transform the entire organization

Author: Pascal Dennis
Publisher: Hoboken, N.J. : Wiley, 2013.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Dennis, Pascal.
Remedy : Bringing Lean Thinking Out of the Factory to Transform the Entire Organization.
Somerset : Wiley, ©2010
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Pascal Dennis
ISBN: 9780470643006 0470643005
OCLC Number: 865008305
Notes: Title from resource description page (Recorded Books, viewed November 21, 2013).
Description: 1 online resource
Contents: ""Title Page""; ""Copyright Page""; ""Dedication""; ""Acknowledgements""; ""About the Author""; ""Preface""; ""Chapter 1 --
Motor City Sadness""; ""STUDY QUESTIONS""; ""Chapter 2 --
Lotus Land""; ""STUDY QUESTIONS""; ""Chapter 3 --
What Have I Learned?""; ""Plan-Do-Check-Adjust""; ""Customer-In Mentality""; ""Respect for People""; ""Simple Visual Standards""; ""Visual Management""; ""Problems Are Treasure""; ""Flow""; ""Pull""; ""Jidoka""; ""Yokoten""; ""Leader = Sensei""; ""Kaizen""; ""Chapter 4 --
How Will We Change Their Thinking?""; ""STUDY QUESTIONS"" ""Chapter 5 --
Focus and Alignmentâ€"When You’re a Jet, You’re a Jet""""STUDY QUESTIONS""; ""Chapter 6 --
Cluing into Chloe""; ""STUDY QUESTIONS""; ""Chapter 7 --
A Trip to Boston to Dispel the Fog""; ""STUDY QUESTIONS""; ""Chapter 8 --
Marketingâ€"Leaning Out the Mad Men""; ""STUDY QUESTIONS""; ""Chapter 9 --
Design and Engineeringâ€"Making Knowledge Flow""; ""STUDY QUESTIONS""; ""Chapter 10 --
Nick Papas Falls into the Abyss""; ""STUDY QUESTIONS""; ""Chapter 11 --
My Beautiful Mindâ€"Leaning Out Our Supply Chain""; ""STUDY QUESTIONS""; ""Chapter 12 --
Dealers, Spielers, and Concealers"" ""STUDY QUESTIONS""""Chapter 13 --
Scylla and Charybdis""; ""STUDY QUESTIONS""; ""Chapter 14 --
Be My Phenomena""; ""STUDY QUESTIONS""; ""Glossary""; ""References""
Responsibility: Pascal Dennis.

Abstract:

Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence jargon gives the book a wide appeal'it is a pleasure to read. The Sequel to the Influential "Lean" Business Novel Andy & Me The Remedy is a compelling a business fable that shows how Lean quality improvement business practices'traditionally associated with manufacturing--can dramatically improve the service areas of your business-including design, engineering, sales, marketing and all processes in between. Written by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough "green" car. The future of the company is at stake. Can Tom and Rachel, supported by Andy Saito, a retired, reclusive Toyota executive, regain the trust and respect of the customer' Can a venerable but dying company implement Lean practices to every part of their business and learn a new, more effective way of managing' -Shows you how to use the Lean quality improvement method to fix not just a manufacturing system, but an entire company, including management, design, marketing, and supply chain -Written by Pascal Dennis, author of four books on Lean practices and winner of the coveted Shingo Prize for outstanding research contributing to operational excellence -Originally developed by Toyota, the Lean approach to quality improvement has gained a worldwide following and helped turn around enumerable struggling businesses.

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