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Renegotiating health care : resolving conflict to build collaboration

Author: Leonard J Marcus; Barry C Dorn; Eric J McNulty
Publisher: San Francisco, CA : Jossey-Bass, ©2011.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Summary:
"This practical guide to negotiation and conflict resolution in the healthcare field, reveals why unresolved conflict can hamper any organization's ability to make timely decisions and implement new strategies. It focuses on the complex interactions between those that deliver, receive, administer, and oversee health care and outlines negotiation techniques and conflict resolution approaches that can positively  Read more...
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Genre/Form: Electronic books
Case studies
Additional Physical Format: Print version:
Marcus, Leonard J.
Renegotiating health care.
San Francisco, CA : Jossey-Bass, ©2011
(DLC) 2011011130
(OCoLC)708544285
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Leonard J Marcus; Barry C Dorn; Eric J McNulty
ISBN: 9781118021552 111802155X 9781118021569 1118021568 9781118021576 1118021576
OCLC Number: 747544097
Description: 1 online resource (xvi, 489 pages) : illustrations
Contents: Conflict --
Negotiation --
Contest, resolution, and connectivity --
Evolving health care practice --
Shaping purpose.
Responsibility: Leonard J. Marcus, Barry C. Dorn, Eric J. McNulty.

Abstract:

This practical guide to negotiation and conflict resolution in the healthcare field, reveals why unresolved conflict can hamper any organization's ability to make timely decisions and implement new  Read more...

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