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Renegotiating Health Care: Resolving Conflict to Build Collaboration

Author: Leonard J Marcus; Eric J McNulty; Barry C Dorn
Publisher: Jossey Bass Inc, 2011.
Edition/Format:   Print book : Document   Computer File : EnglishView all editions and formats
Summary:

This practical guide to negotiation and conflict resolution in the healthcare field, reveals why unresolved conflict can hamper any organization's ability to make timely decisions and implement new  Read more...

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Genre/Form: Electronic books
Additional Physical Format: Print
Renegotiating Health Care: Resolving Conflict to Build Collaboration
Material Type: Document
Document Type: Book, Computer File
All Authors / Contributors: Leonard J Marcus; Eric J McNulty; Barry C Dorn
OCLC Number: 939736109
Notes: Book.
Description: 1 online resource
Contents: Preface. Acknowledgments. The Authors. Part One Conflict. 1 Why Conflict? 2 Moving Beyond Conflict. 3 Setting the Stage for Negotiation. Part Two Negotiation. 4 Interest-Based Negotiation. 5 Framing to Generate Options. 6 Reframing to Spur Momentum. 7 The Walk in the Woods. Part Three Contest, Resolution, and Connectivity. 8 Positional Bargaining. 9 Mediation, Arbitration, and Dispute Resolution. 10 Meta-Leadership. Part Four Evolving Health Care Practice. 11 Designing a More Cohesive, Better-Linked Health System. 12 Evolving with Technology. 13 The Negotiating Patient. 14 Changing Work and a Changing Workforce. Part Five Shaping Purpose. 15 Crafting the Essentials. 16 Constructing a Resilient Balance. References. Appendix: List of Characters. References. Index.

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