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Resolution of conflict : everyone can win

Author: Helena Cornelius; Australian Broadcasting Commission.; Conflict Resolution Network (Chatswood, N.S.W.)
Publisher: [Australia] : ABC, [1989]
Edition/Format:   music_cassette : Cassette recording : EnglishView all editions and formats
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Material Type: Music
Document Type: Sound Recording
All Authors / Contributors: Helena Cornelius; Australian Broadcasting Commission.; Conflict Resolution Network (Chatswood, N.S.W.)
ISBN: 0642128863 9780642128867
OCLC Number: 153768686
Notes: An ABC/Conflict Resolution Network joint production.
Program notes included in: Everyone can win / Helena Cornelius and Shoshana Faire.
Description: 6 audiocassettes (360 min.) : mono ; in container 25 x 14 x 3 cm
Contents: 1. The win/win approach --
2. The creative response --3. Empathy --
4. Appropriate assertiveness --
5. Co-operative power --
6. Managing emotions --
7. Willingness to resolve --
8. Mapping the conflict --9. Development of options --
10. Negotiation skills --11. Broadening perspectives --
12. Third party mediator.
Responsibility: produced and presented by Kay Murray ; executive producer: John Patrick.

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