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Resolving conflict : ten steps for turning negatives to positives

Author: Harold Scharlatt
Publisher: [Greensboro, North Carolina] : Center for Creative Leadership, [2016] ©2016
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Conflict is inevitable, in everyday life and-especially in today's increasingly non-hierarchical organizations-in the workplace.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Scharlatt, Harold.
Resolving Conflict : Ten Steps for Turning Negatives to Positives.
Greensboro, NC : Center for Creative Leadership, ©2016
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Harold Scharlatt
ISBN: 9781604916195 1604916192
OCLC Number: 954339944
Description: 1 online resource
Contents: Preface; Introduction; One: TYPICAL QUESTIONS ABOUT CONFLICT; Two: CONFLICT IN CONTEXT; Three: APPROACHES TO CONFLICT; Four: CONFLICT ANALYSIS AND STRATEGY; Five: AN ILLUSTRATED WALK-THROUGH OF A CONFLICT SITUATION; SUGGESTED RESOURCES; About the Center for Creative Leadership.
Responsibility: Harold Scharlatt.

Abstract:

Conflict is inevitable, in everyday life and-especially in today's increasingly non-hierarchical organizations-in the workplace.

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