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Restoring tourism destinations in crisis : a strategic marketing approach

Author: David Beirman
Publisher: Oxon, UK ; Cambridge, MA : CABI Pub. ; Australia : Allen & Unwin, 2003.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
Summary:
Provides detailed studies of different types of crises from around the world, with analyses of the strengths and weaknesses of the approach taken by tourism managers.
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Genre/Form: Guide (Descripteur de forme)
Additional Physical Format: Online version:
Beirman, David.
Restoring tourism destinations in crisis.
Oxon, UK ; Cambridge, MA : CABI Pub. ; Australia : Allen & Unwin, 2003
(OCoLC)647062145
Document Type: Book
All Authors / Contributors: David Beirman
ISBN: 0851997295 9780851997292
OCLC Number: 51614010
Description: xv, 288 p. : ill., maps ; 21 cm.
Contents: List of figures and tables --
Acronyms --
Acknowledgments --
Preface --
Author's note --
pt. 1. Overview --
1. Defining tourism destinations in crisis --
2. Managing the recovery and restoration of destinations in crisis --
pt. 2. Terrorism and political violence --
3. United States : September 11, 2001 terrorist attacks : the impact on American and global tourism --
4. Egypt : terrorist attacks against tourists, 1990-98 : restoring confidence in tourism --
5. Israel : the Palestinian uprising, 2000-02 : promotion of tourism during an ongoing crisis --
6. Sri Lanka : civil war, 1995-2001 : marketing during a long-term crisis --
7. Fiji : political coups, 1987 and 2000 : post-crisis tourism recovery --
pt. 3. Natural disaster --
8. Turkey : Izmit earthquake, 1999 : rebuilding the tourist industry --
pt. 4. Epidemic --
9. Britain : foot-and-mouth disease, 2001 : restoring confidence through information dissemination --
pt. 5. Crime --
10. South Africa : crime wave, 1994-2000 : pre-emptive response to potential tourism crisis --
11. Australia : Port Arthur massacre, 1996 : tourism Tasmania's response to an aberrant crisis --
pt. 6. War --
12. Croatia : the Croatia-Yugoslav war, 1991-95 : post-war recovery and tourism development --
pt. 7. Combination crises --
13. Philippines : combination crises, 1990-2001 : managing terrorism, natural disaster, crime and political instability --
Notes --
Select bibliography --
Index.
Responsibility: David Beirman.

Abstract:

This text, written by an experienced tourism marketer and trainer, provides detailed case studies of different crises and analyses the approaches taken by tourism managers in the USA, Egypt, Israel,  Read more...

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"A must-read book for those in the industry, related associations and various levels of government as they consider how to pro-actively deal with the potential for future crisis related to Read more...

 
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