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Retail selling skills

Author: Sumit Kati
Publisher: Mumbai [India] : Himalaya Pub. House, 2010.
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
Summary:
1. Introduction to Retailing 2. Requirement Mapping for Retail Sales 3. Customer Identification and Approach 4. Customer Needs Identification 5. Importance of Product 6. 'Buying' - A Memorable Experience 7. Closing a Sale Case Study.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Kati, Sumit.
Retail selling skills.
Mumbai [India] : Himalaya Pub. House, 2010
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sumit Kati
ISBN: 9781441678232 1441678239 1282804375 9781282804371 9789350432631 9350432633
OCLC Number: 697481276
Description: 1 online resource (160 pages) : illustrations
Contents: 1. Introduction to retailing --
2. Requirement mapping for retail sales --
3. Customer identification and approach --
4. Customer needs identification --
5. Importance of product --
6. 'Buying' --
a memorable experience --
7. Closing a sale --
Case study.
Responsibility: Sumit Kati.

Abstract:

1. Introduction to Retailing 2. Requirement Mapping for Retail Sales 3. Customer Identification and Approach 4. Customer Needs Identification 5. Importance of Product 6. 'Buying' - A Memorable Experience 7. Closing a Sale Case Study.

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