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Risk issues and crisis management : a casebook of best practice

Author: Michael Regester; Judy Larkin; Chartered Institute of Public Relations.
Publisher: London ; Sterling, VA : Kogan Page, 2005.
Series: PR in practice series.
Edition/Format:   Print book : English : 3rd edView all editions and formats
Database:WorldCat
Summary:
"Written in a practical, lucid and easy-to-follow style, Risk Issues and Crisis Management shows how issues and crises can be handled successfully and effectively with minimum damage and disruption."--Jacket.
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Genre/Form: manuel
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Michael Regester; Judy Larkin; Chartered Institute of Public Relations.
ISBN: 0749443820 9780749443825
OCLC Number: 57493815
Notes: "CIPR, Chartered Institute of Public Relations."
Description: xvi, 236 pages : illustrations ; 24 cm.
Contents: 1: Risk issues management --
Outside-in thinking --
Issues management defined --
Planning an issues management programme --
an issues management model --
CSR: the new moral code for doing business --
An issue ignored is a crisis ensured --
Implementing an issues management programme --
2: Crisis management --
So it hits the fan --
now what? --
Perception is the reality --
The media in crisis situations --
The legal perspective --
Planning for the unexpected --
Crisis communications management.
Series Title: PR in practice series.
Responsibility: Michael Regester & Judy Larkin.
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Abstract:

"Written in a practical, lucid and easy-to-follow style, Risk Issues and Crisis Management shows how issues and crises can be handled successfully and effectively with minimum damage and disruption."--Jacket.

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