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|Document Type:||Visual material|
|All Authors / Contributors:||
Jean Waters; Center for Video Education.; Juran Institute.; American Society for Quality Control.
|Notes:||The series is composed of segments from Quality management report created by Juran Institute, ASQC and Center for Video Education.|
|Performer(s):||Jean Waters, moderator.|
|Description:||1 videocassette (22 min.) : sound, color ; 1/2 in.|
|Series Title:||Masterpiece library, 11.|
|Other Titles:||Ritz-Carlton Hotels
Quality management report.
|Responsibility:||produced and directed by Bruce Connors, Gail Grollman ; written by William K. Grollman, Bruce Connors, Gail Grollman ; Center for Video Education production.|