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The ROI of human capital : measuring the economic value of employee performance

Author: Jac Fitz-enz
Publisher: New York : AMACOM, ©2009.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Summary:
The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of human capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Fitz-enz, Jac.
ROI of human capital.
New York : AMACOM, ©2009
(DLC) 2008050809
(OCoLC)276648339
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jac Fitz-enz
ISBN: 9780814413357 0814413358 9781621983538 1621983536 6612032693 9786612032691
OCLC Number: 318650748
Description: 1 online resource (xxiii, 312 pages) : illustrations
Contents: Human leverage --
How to measure human capital's contribution to enterprise goals --
How to measure human capital's impact on processes --
How to measure human resources' value added --
End-to-end human capital value reports --
Human capital analysis : the leading edge of measurement --
Predictive analytics : leading indicators and intangible metrics --
How to measure and value improvement initiatives results --
Outsourcing : a new operating model? --
How to change the game --
Eleven principles, seven skills, and five metrics.
Responsibility: Jac Fitz-enz.

Abstract:

The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of human capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals), functional (impact on process improvement), human resources management (value added by five basic HR department activities).

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"If you want to create a greater return on your investments in your human capital, this book is an important read for the Human Resource professional." -- About.com/HR "An important new business Read more...

 
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