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Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people

Author: Susan El-Shamy
Publisher: San Francisco : Pfeiffer, ©2005.
Series: Pfeiffer essential resources for training and HR professionals.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"Role Play Made Easy is a resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques. It offers trainers at all levels of expertise the step-by-step guidance needed to facilitate role-playing activities that are appropriate for a wide variety of organizations and training situations."--Jacket.
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Details

Genre/Form: Problems and exercises
Problems, exercises, etc
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Susan El-Shamy
ISBN: 0787975664 9780787975661
OCLC Number: 59879613
Description: xvi, 285 p. ; 28 cm.
Contents: Ch. 1. Understanding role playing --
Ch. 2. Overcoming resistance to role playing --
Ch. 3. Planning your role play --
Ch. 4. Implementing the role play --
Ch. 5. Warm-up role plays --
1. Serving time in training : a parody of participant roles --
2. What are you doing in a place like this? : introductions and expectations --
3. Lunching with difficult people : a warm-up to get ready for difficult people --
4. Good, bad, and ugly responses : a warm-up for dealing with different responses --
5. May I have your attention please? : warming up for speaking in public --
Ch. 6. Behavior rehearsals --
6. Greetings and salutations : a rehearsal of welcoming expressions.
Series Title: Pfeiffer essential resources for training and HR professionals.
Responsibility: Susan El-Shamy.
More information:

Abstract:

"Role Play Made Easy is a resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques. It offers trainers at all levels of expertise the step-by-step guidance needed to facilitate role-playing activities that are appropriate for a wide variety of organizations and training situations."--Jacket.

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