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Second victim : error, guilt, trauma, and resilience

Author: Sidney Dekker
Publisher: Boca Raton, FL : CRC Press, ©2013.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
<STRONG> ""With Dekker's books there is always a thought-provoking central theme. ... Part of the effectiveness of this book is in its inclusion of the reader - I felt as if I was being guided through my own thoughts, rather than someone else's words. ... I cannot recommend this book enough, especially if you work in systems design or organisational culture. It is easy to read, but may leave you with more  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
(DLC) 2012045681
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sidney Dekker
ISBN: 1466583428 9781466583429 1299710263 9781299710269
OCLC Number: 841039732
Description: 1 online resource (xiii, 113 pages)
Contents: Victims --
Trauma --
Guilt --
Investigation --
Justice --
Forgiveness --
Support --
Resilience.
Responsibility: Sidney Dekker.

Abstract:

<STRONG> ""With Dekker's books there is always a thought-provoking central theme. ... Part of the effectiveness of this book is in its inclusion of the reader - I felt as if I was being guided through my own thoughts, rather than someone else's words. ... I cannot recommend this book enough, especially if you work in systems design or organisational culture. It is easy to read, but may leave you with more questions than it answers. I do not think that is a bad thing."" </STRONG>-Ella-Mae Hubbard, Loughborough University, Loughborough, UK.

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"With Dekker's books there is always a thought-provoking central theme. ... Part of the effectiveness of this book is in its inclusion of the reader - I felt as if I was being guided through my own Read more...

 
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