skip to content
Sending your government a message : e-mail communication between citizens and government Preview this item
ClosePreview this item
Checking...

Sending your government a message : e-mail communication between citizens and government

Author: C R Neu; Robert H Anderson; Tora K Bikson
Publisher: Santa Monica, CA : RAND, 1999.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
In 1995, RAND published a book exploring the feasibility and societal implications of providing "universal" access to electronic mail within the United States (Robert H. Anderson et al., Universal Access to E-Mail: Feasibility and Societal Implications, MR-650-MF). Among the nine policy conclusions and recommendations in that report were these: It is critical that electronic mail be a basic service in a national  Read more...
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Neu, C.R. (Carl Richard), 1949-
Sending your government a message.
Santa Monica, CA : RAND, 1999
(DLC) 99037564
(OCoLC)41641414
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: C R Neu; Robert H Anderson; Tora K Bikson
ISBN: 0585360642 9780585360645 9780833043467 0833043463 9780833027542 0833027549
OCLC Number: 47009259
Reproduction Notes: Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2010. MiAaHDL
Description: 1 online resource (xxx, 200 pages) : illustrations
Details: Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
Contents: Chapter One. Introduction. An Unfinished Revolution. Why E-Mail?. Why Not E-Mail. A Special Role for Government?. The Plan of This Report --
Chapter Two. The Medium and The Messages: Noteworthy Features. Message Types. Survey of Official State Uses of E-Mail. Discussion --
Chapter Three. Case Study: The Health Care Financing Administration and The Medicare Program. Communications with Health-Care Providers. Communications with Medicare Beneficiaries. Opportunities to Use E-Mail. Implementation Opportunities and Challenges. A Way Forward --
Chapter Four. Case Study: California's Employment Development Department and Its Unemployment Insurance Program. Study Procedures. Background and Pressures for Change. Communications Related to UI Claims. Opportunities to Use E-Mail. Implementation Prospects and Challenges --
Chapter Five. Security and Related Technical Issues. Need for Secure Communication. Elements of Secure Communication. Public Key Encryption and Infrastructure. Some Security-Related Issues to Be Resolved. Getting from Here to There --
Chapter Six. Citizens, Computers, and Connectivity: A Review of Trends. Reviewing Current Trends. Conclusions --
Chapter Seven. Conclusions, Observations, and Recommendations. The Case for E-Mail. Some Operational Concerns. Reaching the "Unwired". Government's Role --
Appendix. A. Additional Information on Citizens, Computers, and Connectivity. B. Where to Contact the Government.
Responsibility: C. Richard Neu, Robert H. Anderson, Tora K. Bikson.

Abstract:

In 1995, RAND published a book exploring the feasibility and societal implications of providing "universal" access to electronic mail within the United States (Robert H. Anderson et al., Universal Access to E-Mail: Feasibility and Societal Implications, MR-650-MF). Among the nine policy conclusions and recommendations in that report were these: It is critical that electronic mail be a basic service in a national information infrastructure; it is important to reduce the increasing gaps in access to basic electronic information services, specifically, access to electronic mail services; there are no fundamental technical barriers to providing universal access to electronic mail services. This book explores the possibility for expanded citizen-government personalized electronic communication. Of particular interest are interactions between government agencies and individual citizens--interactions involving personal information, iterated communications between an individual and a government agency, and the use of a personal electronic mailbox for the individual. It provides an informal survey of current state uses of such communication, supplemented by two case studies of potential use. It also uses 1997 Current Population Survey data to update the electronic access trends in the United States that were highlighted in the 1995 study.

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/47009259> # Sending your government a message : e-mail communication between citizens and government
    a schema:MediaObject, schema:Book, schema:CreativeWork ;
    library:oclcnum "47009259" ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/793840420#Place/santa_monica_ca> ; # Santa Monica, CA
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/cau> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/793840420#Topic/executive_departments_united_states_communication_systems> ; # Executive departments--United States--Communication systems
    schema:about <http://id.worldcat.org/fast/796741> ; # Administrative agencies--Communication systems
    schema:about <http://id.worldcat.org/fast/907333> ; # Electronic mail systems
    schema:about <http://experiment.worldcat.org/entity/work/data/793840420#Topic/electronic_mail_systems_united_states> ; # Electronic mail systems--United States
    schema:about <http://experiment.worldcat.org/entity/work/data/793840420#Topic/ministeres_etats_unis_communication_systemes_de> ; # Ministères--États-Unis--Communication, Systèmes de
    schema:about <http://experiment.worldcat.org/entity/work/data/793840420#Place/etats_unis> ; # États-Unis
    schema:about <http://experiment.worldcat.org/entity/work/data/793840420#Topic/courrier_electronique_etats_unis> ; # Courrier électronique--États-Unis
    schema:about <http://experiment.worldcat.org/entity/work/data/793840420#Topic/computers_system_administration_email_administration> ; # COMPUTERS--System Administration--Email Administration
    schema:about <http://id.worldcat.org/fast/1204155> ; # United States.
    schema:about <http://id.worldcat.org/fast/917812> ; # Executive departments--Communication systems
    schema:about <http://dewey.info/class/384.34/e21/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/793840420#Topic/administrative_agencies_united_states_communication_systems> ; # Administrative agencies--United States--Communication systems
    schema:bookFormat schema:EBook ;
    schema:contributor <http://viaf.org/viaf/18486226> ; # Tora K. Bikson
    schema:contributor <http://viaf.org/viaf/116897735> ; # Robert Helms Anderson
    schema:creator <http://viaf.org/viaf/112080906> ; # Carl Richard Neu
    schema:datePublished "1999" ;
    schema:description "In 1995, RAND published a book exploring the feasibility and societal implications of providing "universal" access to electronic mail within the United States (Robert H. Anderson et al., Universal Access to E-Mail: Feasibility and Societal Implications, MR-650-MF). Among the nine policy conclusions and recommendations in that report were these: It is critical that electronic mail be a basic service in a national information infrastructure; it is important to reduce the increasing gaps in access to basic electronic information services, specifically, access to electronic mail services; there are no fundamental technical barriers to providing universal access to electronic mail services. This book explores the possibility for expanded citizen-government personalized electronic communication. Of particular interest are interactions between government agencies and individual citizens--interactions involving personal information, iterated communications between an individual and a government agency, and the use of a personal electronic mailbox for the individual. It provides an informal survey of current state uses of such communication, supplemented by two case studies of potential use. It also uses 1997 Current Population Survey data to update the electronic access trends in the United States that were highlighted in the 1995 study."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/793840420> ;
    schema:genre "Electronic books"@en ;
    schema:inLanguage "en" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/41641414> ;
    schema:name "Sending your government a message : e-mail communication between citizens and government"@en ;
    schema:productID "47009259" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/47009259#PublicationEvent/santa_monica_ca_rand_1999> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/793840420#Agent/rand> ; # RAND
    schema:url <http://books.google.com/books?id=WUWHAAAAMAAJ> ;
    schema:url <http://site.ebrary.com/id/2004629> ;
    schema:url <http://ebookcentral.proquest.com/lib/warw/detail.action?docID=3031507> ;
    schema:url <http://books.google.com/books?id=VCZSAQAAIAAJ> ;
    schema:url <http://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=3031507> ;
    schema:url <http://catalog.hathitrust.org/api/volumes/oclc/41641414.html> ;
    schema:url <http://0-search.ebscohost.com.librarycatalog.vts.edu/login.aspx?direct=true&scope=site&db=nlebk&AN=48001> ;
    schema:url <https://ebookcentral.proquest.com/lib/stanford-ebooks/detail.action?docID=3031507> ;
    schema:url <http://uiwtx.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=48001> ;
    schema:url <http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=48001> ;
    schema:url <http://gold.worcester.edu/login?url=http://site.ebrary.com/lib/worcesteruniv/Doc?id=2004629> ;
    schema:url <http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=48001> ;
    schema:url <https://login.lacollegelibrary.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=48001> ;
    schema:workExample <http://worldcat.org/isbn/9780833043467> ;
    schema:workExample <http://worldcat.org/isbn/9780833027542> ;
    schema:workExample <http://worldcat.org/isbn/9780585360645> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/47009259> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/793840420#Place/santa_monica_ca> # Santa Monica, CA
    a schema:Place ;
    schema:name "Santa Monica, CA" ;
    .

<http://experiment.worldcat.org/entity/work/data/793840420#Topic/administrative_agencies_united_states_communication_systems> # Administrative agencies--United States--Communication systems
    a schema:Intangible ;
    schema:hasPart <http://id.loc.gov/authorities/subjects/sh2007100596> ;
    schema:name "Administrative agencies--United States--Communication systems"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793840420#Topic/computers_system_administration_email_administration> # COMPUTERS--System Administration--Email Administration
    a schema:Intangible ;
    schema:name "COMPUTERS--System Administration--Email Administration"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793840420#Topic/courrier_electronique_etats_unis> # Courrier électronique--États-Unis
    a schema:Intangible ;
    schema:name "Courrier électronique--États-Unis"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/793840420#Topic/executive_departments_united_states_communication_systems> # Executive departments--United States--Communication systems
    a schema:Intangible ;
    schema:hasPart <http://id.loc.gov/authorities/subjects/sh85140044> ;
    schema:name "Executive departments--United States--Communication systems"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/793840420#Topic/ministeres_etats_unis_communication_systemes_de> # Ministères--États-Unis--Communication, Systèmes de
    a schema:Intangible ;
    schema:name "Ministères--États-Unis--Communication, Systèmes de"@fr ;
    .

<http://id.worldcat.org/fast/1204155> # United States.
    a schema:Place ;
    schema:name "United States." ;
    .

<http://id.worldcat.org/fast/796741> # Administrative agencies--Communication systems
    a schema:Intangible ;
    schema:name "Administrative agencies--Communication systems"@en ;
    .

<http://id.worldcat.org/fast/907333> # Electronic mail systems
    a schema:Intangible ;
    schema:name "Electronic mail systems"@en ;
    .

<http://id.worldcat.org/fast/917812> # Executive departments--Communication systems
    a schema:Intangible ;
    schema:name "Executive departments--Communication systems"@en ;
    .

<http://viaf.org/viaf/112080906> # Carl Richard Neu
    a schema:Person ;
    schema:birthDate "1949" ;
    schema:familyName "Neu" ;
    schema:givenName "Carl Richard" ;
    schema:givenName "C. R." ;
    schema:name "Carl Richard Neu" ;
    .

<http://viaf.org/viaf/116897735> # Robert Helms Anderson
    a schema:Person ;
    schema:birthDate "1939" ;
    schema:familyName "Anderson" ;
    schema:givenName "Robert Helms" ;
    schema:givenName "Robert H." ;
    schema:name "Robert Helms Anderson" ;
    .

<http://viaf.org/viaf/18486226> # Tora K. Bikson
    a schema:Person ;
    schema:birthDate "1940" ;
    schema:familyName "Bikson" ;
    schema:givenName "Tora K." ;
    schema:name "Tora K. Bikson" ;
    .

<http://worldcat.org/isbn/9780585360645>
    a schema:ProductModel ;
    schema:isbn "0585360642" ;
    schema:isbn "9780585360645" ;
    .

<http://worldcat.org/isbn/9780833027542>
    a schema:ProductModel ;
    schema:isbn "0833027549" ;
    schema:isbn "9780833027542" ;
    .

<http://worldcat.org/isbn/9780833043467>
    a schema:ProductModel ;
    schema:isbn "0833043463" ;
    schema:isbn "9780833043467" ;
    .

<http://www.worldcat.org/oclc/41641414>
    a schema:CreativeWork ;
    rdfs:label "Sending your government a message." ;
    schema:description "Print version:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/47009259> ; # Sending your government a message : e-mail communication between citizens and government
    .

<http://www.worldcat.org/title/-/oclc/47009259>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
    schema:about <http://www.worldcat.org/oclc/47009259> ; # Sending your government a message : e-mail communication between citizens and government
    schema:dateModified "2018-07-11" ;
    void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .

<https://ebookcentral.proquest.com/lib/stanford-ebooks/detail.action?docID=3031507>
    rdfs:comment "Available to Stanford-affiliated users." ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.