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Service Engineering : Entwicklung und Gestaltung innovativer Dienstleistungen

Author: H -J Bullinger; August-Wilhelm Scheer; Kristof Schneider
Publisher: Berlin : Springer, 2006.
Edition/Format:   eBook : Document : German : 2., vollständig überarbeitete und erw. AuflView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Service Engineering.
Berlin : Springer, 2006
(OCoLC)61665987
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: H -J Bullinger; August-Wilhelm Scheer; Kristof Schneider
ISBN: 9783540294733 3540294732
OCLC Number: 62764764
Description: 1 online resource (xii, 843 pages) : 226 illustrations
Responsibility: Hans-Jörg Bullinger, August-Wilhelm Scheer (Hrsg.) ; Schriftleitung, Kristof Schneider.

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Aus den Rezensionen zur 2. Auflage: "In den letzten Jahren hat sich der Trend entwickelt neben der Produktentwicklung auch die Entwicklung von Dienstleistungen zu forcieren. ... Die Sammlung der Read more...

 
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