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Service in the field : the world of front-line public servants

Author: Barbara Wake Carroll; David Siegel; Institute of Public Administration of Canada.
Publisher: Montreal, Qué. : McGill-Queen's University Press, ©1999.
Series: Canadian public administration series.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
"The most important people in government are not the prime minister, premiers, and senior bureaucrats but the people who work in government field offices across the country, providing service to Canadians. Service in the Field, the first book to focus exclusively on the role of field-level public servants in Canada, examines the work they do and the relationship between field and head offices."--Jacket.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Carroll, Barbara Wake, 1947-
Service in the field.
Montreal, Qué. : McGill-Queen's University Press, ©1999
(DLC) 00340575
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Barbara Wake Carroll; David Siegel; Institute of Public Administration of Canada.
ISBN: 9780773567504 077356750X
OCLC Number: 180704145
Notes: Co-published by the Institute of Public Administration of Canada.
Description: 1 online resource (xii, 251 pages) : illustrations.
Contents: ""CONTENTS""; ""TABLES, FIGURES, AND BOXES""; ""ACKNOWLEDGMENTS""; ""INTRODUCTION""; ""1 Who Are These People and What Do They Do?""; ""2 The Research Described""; ""3 ""How We Do Things around Here""""; ""4 Service to the Public""; ""5 The Workplace Environment""; ""6 Two Solitudes or One Big Happy Family? Dealing with Head Office""; ""7 Administrative Reform: How It Plays in the Field""; ""8 Bureaucrats Are People Too""; ""9 Where Do We Go from Here? Implications for Implementation and Management Theory""; ""APPENDIX: METHODOLOGY""; ""NOTES""; ""BIBLIOGRAPHY""; ""INDEX""; ""A""; ""B"" ""C""""d""; ""e""; ""f""; ""g""; ""h""; ""i""; ""j""; ""k""; ""l""; ""m""; ""n""; ""o""; ""p""; ""q""; ""r""; ""s""; ""t""; ""u""; ""v""; ""w""; ""z""
Series Title: Canadian public administration series.
Responsibility: Barbara Wake Carroll, David Siegel.
More information:

Abstract:

"The most important people in government are not the prime minister, premiers, and senior bureaucrats but the people who work in government field offices across the country, providing service to Canadians. Service in the Field, the first book to focus exclusively on the role of field-level public servants in Canada, examines the work they do and the relationship between field and head offices."--Jacket.

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