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Service intelligence and service science : evolutionary technologies and challenges

Author: Ho-Fung Leung; Dickson K W Chiu; Patrick C K Hung
Publisher: Hershey, PA : Information Science Reference, 2010.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"This book presents the emerging fields of service intelligence and service science, positioning them as the most promising directions for the evolution of service computing, demonstrating the critical role such areas play in supporting service computing processes"--Provided by publisher.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Service intelligence and service science.
Hershey, PA : Information Science Reference, 2010
(DLC) 2010012446
(OCoLC)495781441
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Ho-Fung Leung; Dickson K W Chiu; Patrick C K Hung
ISBN: 9781615208203 1615208208
OCLC Number: 690022502
Description: 1 online resource (xx, 309 pages)
Responsibility: Ho-fung Leung, Dickson K.W. Chiu, and Patrick C.K. Hung, editors.

Abstract:

Demonstrates the critical role various areas play in supporting service computing processes, and furthers an increase in current research, best practices, and new directions in service computing  Read more...

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