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Service opportunities for electric utilities : creating differentiated products

Author: Shmuel S Oren; Stephen A Smith
Publisher: Boston : Kluwer Academic Publishers, ©1993.
Series: Topics in regulatory economics and policy, 13.
Edition/Format:   Print book : Conference publication : EnglishView all editions and formats
Summary:

Addresses various challenges and opportunities related to product differentiation in the electric power industry. This book aims to review the implementing of reliability differentiated electric  Read more...

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Genre/Form: Kongreß
Conference papers and proceedings
Berkeley (Calif., 1990)
Congresses
Congrès
Material Type: Conference publication, Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Shmuel S Oren; Stephen A Smith
ISBN: 0792393198 9780792393191 0792393201 9780792393207
OCLC Number: 27173418
Notes: Papers presented at a symposium held at the University of California at Berkeley, Sept. 12-14, 1990.
Description: xviii, 330 pages : illustrations ; 24 cm.
Contents: I: Introduction. II: Theoretical Foundations for Service Design. III: Understanding the Consumer's Needs. IV: Supply Side Considerations. V: Role of Enabling Technologies. VI: Utility Experience with Product Differentiation. VII: Experience from Other Industries. VIII: Regulatory Experience.
Series Title: Topics in regulatory economics and policy, 13.
Responsibility: edited by Shmuel S. Oren and Stephen A. Smith.
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