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Shut up and listen! : the truth about how to communicate at work

Author: Theo Theobald; Cary L Cooper
Publisher: London ; Sterling, VA : Kogan Page, 2004.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Theobald, Theo, 1957-
Shut up and listen!.
London ; Sterling, VA : Kogan Page, 2004
(DLC) 2003028085
(OCoLC)53912428
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Theo Theobald; Cary L Cooper
ISBN: 0749440244 9780749440244 1417557192 9781417557196
OCLC Number: 57012185
Description: 1 online resource (186 p.) : ill.
Contents: Introduction --
pt. 1. Insight. Revelations: the truth about honesty, charisma, storytelling and more ; What kind of communicator are you?: the truth about your individual style --
pt. 2. How to ... Introduction ; The truth about reading: how to, when to. Getting the most out of what you read ; The truth about writing: context, grammar, tone of voice and use of plain English ; Persuasion: learn through advertising, read the case study, try it for yourself ; Writing: the rules of the tools: how to write email, text and web copy ; Listening: how and when ; Talking: how and when ; Listening and talking: the rules of the tools ; Feeling: first impressions, body language, culture --
pt. 3. Planning for success. Planning: auditing, ditching the time wasters, targeting and achieving ; Six simple strategies: ways to implement your plan.
Responsibility: Theo Theobald and Cary Cooper.

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