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Shut up and listen! : the truth about how to communicate at work

Author: Theo Theobald; Cary L Cooper
Publisher: London ; Sterling, VA : Kogan Page, 2004.
Series: Gale virtual reference library.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
We are much better communicators when we know more about ourselves, think about how and why we communicate, act according to our circumstances and listen to what others have to say. Basing this book on these key principles, the authors profile 20 individuals and their communication skills.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Theobald, Theo, 1957-
Shut up and listen!.
London ; Sterling, VA : Kogan Page, 2004
(DLC) 2003028085
(OCoLC)53912428
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Theo Theobald; Cary L Cooper
ISBN: 0749440244 9780749440244 1417557192 9781417557196 0749447273 9780749447274 1280435135 9781280435133
OCLC Number: 57012185
Description: 1 online resource (186 pages) : illustrations.
Contents: Introduction --
pt. 1. Insight. Revelations: the truth about honesty, charisma, storytelling and more ; What kind of communicator are you?: the truth about your individual style --
pt. 2. How to ... Introduction ; The truth about reading: how to, when to. Getting the most out of what you read ; The truth about writing: context, grammar, tone of voice and use of plain English ; Persuasion: learn through advertising, read the case study, try it for yourself ; Writing: the rules of the tools: how to write email, text and web copy ; Listening: how and when ; Talking: how and when ; Listening and talking: the rules of the tools ; Feeling: first impressions, body language, culture --
pt. 3. Planning for success. Planning: auditing, ditching the time wasters, targeting and achieving ; Six simple strategies: ways to implement your plan.
Series Title: Gale virtual reference library.
Responsibility: Theo Theobald and Cary Cooper.
More information:

Abstract:

In a no-nonsense way Shut Up and Listen! tackles the nuts and bolts of communication at work with startling honesty and an avalanche of practical tips.  Read more...

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