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Six Sigma fundamentals : a complete guide to the system, methods and tools

Author: D H Stamatis
Publisher: New York, N.Y. : Productivity Press, ©2004.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: D H Stamatis
ISBN: 156327292X 9781563272929
OCLC Number: 243593201
Description: 1 online resource (xix, 345 pages) : illustrations
Contents: Chapter 1 - Overview of Six Sigma Chapter 2 - Customer Satisfaction Chapter 3 - The DMAIC Model Chapter 4 - Common Methodologies Used in the DMAIC Model Chapter 5 - Design for Six Sigma Chapter 6 - Common Methodologies and Tools Used in the DCOV Model Chapter 7 - Roles and Responsibilities Chapter 8 - Six Sigma Applied in Non-manufacturing Chapter 9 - Training and Certification Chapter 10 - Implementing Six Sigma Appendices: Core Competencies, Six Sigma Conversion Table, the Process of QFD, Example of Using the Quality Charts in the QFD process, Using Binomial and Poisson Distributors, Development Flow for an Automotive Organization
Responsibility: by D.H. Stamatis.

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