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Six Sigma fundamentals : a complete guide to the system, methods and tools

Author: D H Stamatis
Publisher: New York, N.Y. : Productivity Press, ©2004.
Edition/Format:   Book : CD for computer : Interactive multimedia   Computer File : EnglishView all editions and formats
Database:WorldCat
Summary:
"Six Sigma Fundamentals gives a comprehensive overview to the entire process - from understanding the significance of "customer requirements," the variation-reducing tools, the necessary roles and responsibilities of all employees throughout the organization, all the way to "Designing for Six Sigma" and "implementation strategy." Included with the text is a CD-ROM containing more than 75 ready-to-use Six Sigma forms  Read more...
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Details

Material Type: Interactive multimedia, Internet resource
Document Type: Book, Computer File, Internet Resource
All Authors / Contributors: D H Stamatis
ISBN: 156327292X 9781563272929
OCLC Number: 52775178
Description: xix, 345 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.)
Details: System requirements for accompanying CD-ROM: not given.
Contents: Overview of Six Sigma --
Customer satisfaction --
The DMAIC model --
Common methodologies used in the DMAIC model --
Design for Six Sigma --
Common methodologies and tools used in the DCOV model --
Roles and responsibilities --
Six Sigma applied in non-manufacturing --
Training and certification --
Implementing Six Sigma --
Appendix A. Core competencies for Six Sigma methodology --
Appendix B. Traditional Sigma (abridged) conversion table --
Appendix C. The process of QFD --
Appendix D. Example of using the quality charts in the QFD process for each of the stages --
Appendix E. Using binomial and Poisson distributors --
Appendix F. Development flow for an automotive organization.
Responsibility: by D.H. Stamatis.
More information:

Abstract:

"Six Sigma Fundamentals gives a comprehensive overview to the entire process - from understanding the significance of "customer requirements," the variation-reducing tools, the necessary roles and responsibilities of all employees throughout the organization, all the way to "Designing for Six Sigma" and "implementation strategy." Included with the text is a CD-ROM containing more than 75 ready-to-use Six Sigma forms and a complete glossary."--BOOK JACKET.

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