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Six Sigma fundamentals : a complete guide to the system, methods and tools

Autor: D H Stamatis
Editora: New York, N.Y. : Productivity Press, ©2004.
Edição/Formato   Livro : CD para computador : Multimídia interativa   Arquivo de Computador : InglêsVer todas as edições e formatos
Base de Dados:WorldCat
Resumo:
"Six Sigma Fundamentals gives a comprehensive overview to the entire process - from understanding the significance of "customer requirements," the variation-reducing tools, the necessary roles and responsibilities of all employees throughout the organization, all the way to "Designing for Six Sigma" and "implementation strategy." Included with the text is a CD-ROM containing more than 75 ready-to-use Six Sigma forms  Ler mais...
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Detalhes

Tipo de Material: Multimídia interativa, Recurso Internet
Tipo de Documento: Livro, Arquivo de Computador, Recurso Internet
Todos os Autores / Contribuintes: D H Stamatis
ISBN: 156327292X 9781563272929
Número OCLC: 52775178
Descrição: xix, 345 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.)
Detalhes: System requirements for accompanying CD-ROM: not given.
Conteúdos: Overview of Six Sigma --
Customer satisfaction --
The DMAIC model --
Common methodologies used in the DMAIC model --
Design for Six Sigma --
Common methodologies and tools used in the DCOV model --
Roles and responsibilities --
Six Sigma applied in non-manufacturing --
Training and certification --
Implementing Six Sigma --
Appendix A. Core competencies for Six Sigma methodology --
Appendix B. Traditional Sigma (abridged) conversion table --
Appendix C. The process of QFD --
Appendix D. Example of using the quality charts in the QFD process for each of the stages --
Appendix E. Using binomial and Poisson distributors --
Appendix F. Development flow for an automotive organization.
Responsabilidade: by D.H. Stamatis.
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Resumo:

"Six Sigma Fundamentals gives a comprehensive overview to the entire process - from understanding the significance of "customer requirements," the variation-reducing tools, the necessary roles and responsibilities of all employees throughout the organization, all the way to "Designing for Six Sigma" and "implementation strategy." Included with the text is a CD-ROM containing more than 75 ready-to-use Six Sigma forms and a complete glossary."--BOOK JACKET.

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