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|Additional Physical Format:||Print version:
Schwarz, Roger M.
Smart Leaders, Smarter Teams : How You and Your Team Get Unstuck to Get Results.
New York : Wiley, ©2013
|Material Type:||Document, Internet resource|
|Document Type:||Internet Resource, Computer File|
|All Authors / Contributors:||
Roger M Schwarz
|Notes:||Becoming Aware of Your Ladder of Inference.|
|Description:||1 online resource (273 pages)|
|Contents:||Cover; Praise for Smart Leaders, Smarter Teams; Title page; Copyright page; Dedication; Contents; Preface; Who This Book Is For; Overview of the Book; Background; CHAPTER 1: How Well Does Your Team Really Work?; "One Leader in the Room"?; Stuck in Unilateral Control: An Example; Why Leaders Stay Stuck; Changing an Unproductive Mindset; Adopting Fresh Assumptions; Aligning Structures with Your Values; Avoiding What You Can't Share; Building Trust Across Relationships; Mindset Is Key to Changing How You Lead; Your Mindset as an Operating System; The Limiting Mindset: Unilateral Control. The Transforming Mindset: Mutual LearningMind the Gap; CHAPTER 2: How You and Your Team Get Stuck: The Unilateral Control Approach; Why Unilateral Control Gets Results You're Trying to Avoid; Values Built Into the Unilateral Control Mindset; Assumptions Built Into the Unilateral Control Mindset; Recognizing the Unilateral Control Mindset in Yourself; Unilateral Control Behavior; Results of Unilateral Control; How Unilateral Control Reinforces Itself; Do You Have a Choice?; CHAPTER 3: Getting Unstuck to Get Results: The Mutual Learning Approach; Values of the Mutual Learning Mindset. Transparency and Curiosity: Creating a Common Pool of Understanding for Better ResultsInformed Choice and Accountability: For Better Decisions and Commitment; Compassion; Assumptions of the Mutual Learning Mindset; Mutual Learning Behaviors; Results of Mutual Learning; Better Team Performance; Better Team Working Relationships; Greater Individual Well-Being; How Mutual Learning Reinforces Itself; Is Unilateral Control Still an Option?; Extending Mutual Learning to the Whole Team; A Team Mindset of Mutual Learning; Team Behaviors; Team Design. CHAPTER 4: Getting the Puzzle Pieces on the Table: Mutual Learning Behaviors 1-4Behavior 1: State Views and Ask Genuine Questions; Raise Your Curiosity, Don't Lower Your Passion; Make Sure Your Questions Are Genuine; Curiosity Doesn't Mean Agreement; Behavior 2: Share All Relevant Information; Share Information That Doesn't Support Your View; Share Information Even If It Might Upset Others; Share Your Feelings; Be Timely in Sharing Information; Be Transparent When You Can't Be Transparent; Behavior 3: Use Specific Examples and Agree on What Important Words Mean; Name Names. Ask What You Really Want to KnowUse Examples to Agree on What Important Words Mean; Behavior 4: Explain Reasoning and Intent; The Transparency Test; Don't Bury the Lead; Half-Way There; CHAPTER 5: Putting the Puzzle Together: Mutual Learning Behaviors 5-8; Behavior 5: Focus on Interests, Not Positions; Four Steps to Building Commitment; Why Listing Pros and Cons Doesn't Work; "Don't Come With a Problem Unless You Have a Solution"; Behavior 6: Test Assumptions and Inferences; Don't Believe Everything You Think; How You Tell Yourself Stories: The Ladder of Inference.|