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Smart talk : the public speaker's guide to success in every situation

Author: Lisa B Marshall
Publisher: New York : St. Martin's Griffin, 2013.
Edition/Format:   Print book : English : First editionView all editions and formats
Database:WorldCat
Summary:
Offers strategies and plans for developing public speaking skills, covering such topics as having and following up on conversations, speaking with tact, accepting criticism, influencing others, and negotiating.
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Document Type: Book
All Authors / Contributors: Lisa B Marshall
ISBN: 9780312597283 0312597282
OCLC Number: 814389680
Description: xvi, 269 pages ; 21 cm
Contents: Introduction: the (not so) hidden cost of saying the wrong thing --
Taking the "hell" out of hello: how to introduce yourself --
Conversation magic: how to improve your conversation skills --
Cat got your tongue? what to say when --
Giddyup your follow-up: how to effectively follow-up on your conversations --
From Archie Bunker to Mary Poppins: how to speak with tact and grace --
Fearless feedback: how to deliver restorative feedback --
Ouch, that hurts! how to accept criticism --
We have to talk: how to have a difficult conversation --
Tongue Fu: how to deal with difficult people --
Say no more: how to say "no" --
The art (and science) of persuasion: how to influence others --
The art of the deal: how to negotiate --
Say yes to impress: how to use positive language --
Magically delicious: how to unleash your inner charisma --
Conclusion.
Responsibility: Lisa B. Marshall.

Abstract:

Suitable for building successful relationships, getting ahead at work, and increasing your income, this book helps you resolve conflicts, strengthen your natural charisma, and master the art of  Read more...

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"Smart Talk" teaches you to unleash the enchanting person inside you. It will help you end clumsy conversation, pitiful persuasion, and impotent influence. Guy Kawasaki, bestselling author and Apple Read more...

 
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