skip to content
Smile training isn't enough : the three secrets of excellent customer service Preview this item
ClosePreview this item
Checking...

Smile training isn't enough : the three secrets of excellent customer service

Author: Richard S Gallagher
Publisher: Grant's Pass, Or. : Oasis Press/PSI Research, 1998.
Series: PSI successful business library.
Edition/Format:   Print book : English
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Document Type: Book
All Authors / Contributors: Richard S Gallagher
ISBN: 1555714226 9781555714222
OCLC Number: 37966369
Description: xii, 220 pages ; 26 cm.
Series Title: PSI successful business library.
Other Titles: Three secrets of excellent customer service
Responsibility: Richard S. Gallagher.

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/37966369> # Smile training isn't enough : the three secrets of excellent customer service
    a schema:Book, schema:CreativeWork ;
   library:oclcnum "37966369" ;
   library:placeOfPublication <http://id.loc.gov/vocabulary/countries/oru> ;
   library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/1102957379#Place/grant_s_pass_or> ; # Grant's Pass, Or.
   schema:about <http://id.worldcat.org/fast/885552> ; # Customer services--Management
   schema:about <http://id.loc.gov/authorities/subjects/sh2008117646> ; # Customer services--Management
   schema:about <http://id.worldcat.org/fast/885533> ; # Customer relations
   schema:about <http://dewey.info/class/658.812/e21/> ;
   schema:about <http://experiment.worldcat.org/entity/work/data/1102957379#Topic/personnel_management> ; # Personnel Management
   schema:about <http://experiment.worldcat.org/entity/work/data/1102957379#Topic/consumer_behavior> ; # Consumer Behavior
   schema:about <http://id.worldcat.org/fast/971246> ; # Industrial management
   schema:about <http://experiment.worldcat.org/entity/work/data/1102957379#Topic/interpersonal_relations> ; # Interpersonal Relations
   schema:about <http://experiment.worldcat.org/entity/work/data/1102957379#Topic/interprofessional_relations> ; # Interprofessional Relations
   schema:about <http://id.worldcat.org/fast/1058797> ; # Personnel management
   schema:alternateName "Three secrets of excellent customer service" ;
   schema:bookFormat bgn:PrintBook ;
   schema:creator <http://viaf.org/viaf/71489774> ; # Richard S. Gallagher
   schema:datePublished "1998" ;
   schema:exampleOfWork <http://worldcat.org/entity/work/id/1102957379> ;
   schema:inLanguage "en" ;
   schema:isPartOf <http://experiment.worldcat.org/entity/work/data/1102957379#Series/psi_successful_business_library> ; # PSI successful business library.
   schema:name "Smile training isn't enough : the three secrets of excellent customer service"@en ;
   schema:productID "37966369" ;
   schema:publication <http://www.worldcat.org/title/-/oclc/37966369#PublicationEvent/grant_s_pass_or_oasis_press_psi_research_1998> ;
   schema:publisher <http://experiment.worldcat.org/entity/work/data/1102957379#Agent/oasis_press_psi_research> ; # Oasis Press/PSI Research
   schema:workExample <http://worldcat.org/isbn/9781555714222> ;
   wdrs:describedby <http://www.worldcat.org/title/-/oclc/37966369> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/1102957379#Agent/oasis_press_psi_research> # Oasis Press/PSI Research
    a bgn:Agent ;
   schema:name "Oasis Press/PSI Research" ;
    .

<http://experiment.worldcat.org/entity/work/data/1102957379#Place/grant_s_pass_or> # Grant's Pass, Or.
    a schema:Place ;
   schema:name "Grant's Pass, Or." ;
    .

<http://experiment.worldcat.org/entity/work/data/1102957379#Series/psi_successful_business_library> # PSI successful business library.
    a bgn:PublicationSeries ;
   schema:hasPart <http://www.worldcat.org/oclc/37966369> ; # Smile training isn't enough : the three secrets of excellent customer service
   schema:name "PSI successful business library." ;
   schema:name "PSI successful business library" ;
    .

<http://experiment.worldcat.org/entity/work/data/1102957379#Topic/interpersonal_relations> # Interpersonal Relations
    a schema:Intangible ;
   schema:name "Interpersonal Relations"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1102957379#Topic/interprofessional_relations> # Interprofessional Relations
    a schema:Intangible ;
   schema:name "Interprofessional Relations"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1102957379#Topic/personnel_management> # Personnel Management
    a schema:Intangible ;
   schema:name "Personnel Management"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh2008117646> # Customer services--Management
    a schema:Intangible ;
   schema:name "Customer services--Management"@en ;
    .

<http://id.worldcat.org/fast/1058797> # Personnel management
    a schema:Intangible ;
   schema:name "Personnel management"@en ;
    .

<http://id.worldcat.org/fast/885533> # Customer relations
    a schema:Intangible ;
   schema:name "Customer relations"@en ;
    .

<http://id.worldcat.org/fast/885552> # Customer services--Management
    a schema:Intangible ;
   schema:name "Customer services--Management"@en ;
    .

<http://id.worldcat.org/fast/971246> # Industrial management
    a schema:Intangible ;
   schema:name "Industrial management"@en ;
    .

<http://viaf.org/viaf/71489774> # Richard S. Gallagher
    a schema:Person ;
   schema:familyName "Gallagher" ;
   schema:givenName "Richard S." ;
   schema:name "Richard S. Gallagher" ;
    .

<http://worldcat.org/isbn/9781555714222>
    a schema:ProductModel ;
   schema:isbn "1555714226" ;
   schema:isbn "9781555714222" ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.