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Social media for government : theory and practice

Author: Staci M Zavattaro; Thomas A Bryer
Publisher: New York : Routledge is an imprint of the Taylor & Francis Group, [2016]
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Staci M Zavattaro; Thomas A Bryer
ISBN: 9781498704564 1498704565
OCLC Number: 922461078
Description: vii, 229 pages ; 24 cm
Contents: Part 1. Social Media in Government : An Introduction Introduction and Overview Staci M. Zavattaro --
Part 2. Social Media: Internal Management and Issues. The Impact of the Public Commons on Public Sector Organizations / Martinella M. Dryburgh and Karabi C. Bezboruah ; Disclosure in Online Promotions : The Effect of FTC Guidelines on Digital Public Relations and Advertising / Cayce Myers ; Applying Records Management Principles to Managing Public Government Social Media Records / Patricia C. Franks ; Some Ideas for Branding via Social Media / Staci M. Zavattaro ; Social City Hall / Warren Kagarise ; Telling the Story of Boston through Social Media / Lindsay Crudele ; Digital Dashboards as Social Media : Using Data to Increase Transparency and Accountability / Nicole M. Rishel Elias and Peter S. Federman ; Dashboards as Social Media Tools : Practitioner Perspectives / Ray Parr --
Part 3. Social Media : External Relations. Fostering Engagement Through Social Media?: The Case of the Washington, DC, Metropolitan Police Department / Lori A. Brainard ; Social Media and the Boynton Beach, Florida Police Department / Stephanie H. Slater ; Social Media for Emergency Management / Clayton Wukich and Alan Steinberg ; Social Media in Emergency Management : Examples from the Field / Suzanne L. Frew and Alisha Griswold ; Hashtag Activism at its Best? : A Comparative Analysis of Nonprofit Social Media Use for Mobilizing Online Action / Rowena L. Briones, Melissa Janoske, and Stephanie Madden ; Social Media at a Regional Food Bank : The Case of Second Harvest / Greg Higgerson, Melissa Kear, Maria Shanley, and Dave Krepcho ; Branded 'Man' --
Myth of 'free' services, and the Captured Individual / Arthur J. Sementelli ; The Risks of Social Media : Full Transparency, Partial Transparency, and Empowering Transparency / Thomas A. Bryer --
Part 4. Social Media in Government : Future Directions. Conclusion and Next Steps for Research and Practice / Thomas A. Bryer.
Responsibility: edited by Staci M. Zavattaro and Thomas A. Bryer.

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"Social media has, without a doubt, a great potential to transform government and the way government agencies interact with citizens and other stakeholders. This book takes a theory-practice approach Read more...

 
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