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Software quality : a framework for success in software development and support

Author: Joc Sanders; Eugene Curran
Publisher: [New York] : ACM Press ; Wokingham, England ; Reading, Mass. : Addison-Wesley Pub. Co., ©1994.
Edition/Format:   Print book : EnglishView all editions and formats

Provides a practical guide to quality issues in software development and support, at a level appropriate to both project managers and technical personnel. Part 1 gives a manager's guide to  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Joc Sanders; Eugene Curran
ISBN: 0201631989 9780201631982
OCLC Number: 31240391
Notes: Includes index.
Description: xiii, 179 pages : illustrations ; 24 cm
Contents: Part 1 Manager's Guide To Implementing A Quality System 1. Defining Software Quality Why Bother with Quality? Quality: What is It? 2. Managing A Quality Company DT> Dedication to Customer Satisfaction Emphasis on Continuous Improvement Treating Suppliers as Business Partners Communication and Teamwork Empowering Employees Commitment by Top Management Total Quality Management 3. Implementing A Quality System Towards a Quality System Initiate a Quality Program Plan a Quality Program Implement the Cultural Program Implement the Technical Program D> Review and Evaluate 4. Quality Certification What is ISO 9000 Certification? Reasons for ISO 9000 Certification What ISO Certification Involved ISO 9000 Certification around the World Alternative to ISO9000 Part 2 Software Engineer's Guide To Best Projects 5. Applying Best Practice To Projects Software Engineering Definition Quality Principles Management Principles D> Engineering Principles Software Engineering Practices 6. Life Cycle Activities Overview Life Cycle Approaches User Requirements Software Requirements Architectural Design DD> Production Transfer Maintenance 7. Supporting Activities Overview Project Management Configuration Management Verification Software Quality Assurance TRONG>8. Organization Level Activities Process Management Procurement Training Management Responsibility
Responsibility: Joc Sanders, Eugene Curran.
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