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Standards for online communication : publishing information for the Internet/World Wide Web/help systems/corporate intranets

Author: JoAnn T Hackos; Dawn M Stevens
Publisher: [Hoboken, N.J.] : John Wiley, ©1997.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

Experience firsthand what makes online information work and why. Standards for Online Communication gives you guidelines for how to place information online within your company.

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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: JoAnn T Hackos; Dawn M Stevens
ISBN: 0471156957 9780471156956
OCLC Number: 183265466
Notes: Title from title screen.
Includes link to CD content.
Description: 1 online resource.
Contents: Defining the Process.; ANALYZING YOUR INFORMATION NEEDS.; Learning About Your Users' Information Needs.; Determining the Stages of Use.; Categorizing Information Needs.; Recognizing the Implications of Design Research.; DESIGNING YOUR ONLINE SYSTEM.; Structuring Your Online System.; Adding Hypertext Links.; Structuring Your Topics.; Testing Your Design and Implementation.; Choosing the Right Tools.; IMPLEMENTING YOUR DESIGN.; Designing the Information Interface.; Ensuring Accessibility.; Providing Navigation Aids.; Composing Your Topics.; Writing for Readability.; Adding Graphics.; Moving Forward with Multimedia.; Appendices.; Index.
Responsibility: JoAnn T. Hackos, Dawn M. Stevens.

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"...recommended for those who need help getting started and in finding the right questions to ask."----From Library and Information Science Annual, 1999

 
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