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The starbucks experience : 5 principles for turning ordinary into extraordinary

Author: Joseph A Michelli
Publisher: New York [etc.] : McGraw-Hill, cop. 2007.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Joseph A Michelli
ISBN: 9780071477840 0071477845
OCLC Number: 813653205
Description: XIV, 208 str. : ilustr. ; 22 cm.
Responsibility: Joseph A. Michelli.

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