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The Starbucks experience : 5 principles for turning ordinary into extraordinary

Author: Joseph A Michelli
Publisher: New York : McGraw-Hill, 2006.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
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Genre/Form: Handbooks, manuals, etc
Document Type: Book
All Authors / Contributors: Joseph A Michelli
ISBN: 9780071477840 0071477845
OCLC Number: 862148564
Description: 208 p. cm.
Contents: Introduction --
Principle #1- make it your own --
Principle #2- everything matters --
Principle #3- surprise and delight --
Principle #4- embrace resistance --
Principle #5- leave your mark --
Final word.
Responsibility: by Joseph Michelli.

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