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Start and run a successful cleaning business : the essential guide to building a profitable company

Author: Robert Gordon
Publisher: Oxford : How To Books, 2008.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
Offers information and advice on starting and running a cleaning business, covering staffing, selecting services, creating a brand, client relations, organizing accounts, safety, laws, regulations, sales, marketing, finances, and other related topics.
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Document Type: Book
All Authors / Contributors: Robert Gordon
ISBN: 9781845282844 1845282841
OCLC Number: 228580926
Notes: Includes index.
Description: xii, 178 pages : illustrations ; 25 cm
Contents: List of Illustrations; Preface; Chapter 1. Working in the cleaning industry 2. Deciding between the various cleaning services; 3. Start up; 4. Keeping your clients happy; 5. Managing your staff; 6. Organizing your first cleaning account; 7. Ensuring quality of service; 8. Health and safety, laws and regulations; 9. Sales, marketing and advertising; 10. Managing finances; 11. Tax and national insurance; 12. Controlling debt; 13. Managing your expansion; 14. Property services; 15. Engaging subcontractors; Appendix 1 Useful Contacts; Appendix 2 The Cleaning Operators' Proficiency Certificate; Appendix 3 Equal opportunties policy; Index
Responsibility: Robert Gordon.

Abstract:

The cleaning industry is worth billions each year. There is plenty of money in it, and you don't require any specific qualifications to get started. What you do need is a range of key skills, and a  Read more...

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