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Strategic communication in business and the professions

Author: Dan O'Hair
Publisher: Boston : Houghton Mifflin, ©1992.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
Book divided into five parts. Part 1 introduces major issues of business and professional communication. Part 2 focuses on basic communication. Part 3 begins an exploration of communication contexts. Part 4 shows the changes and adaptations that occur in a group communication context, the specific challenges of problem- solving meetings and methods of negotiation and conflict management. Part 5 presents a thorough  Read more...
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Genre/Form: Case studies
Named Person: Gustav W Friedrich; Gustav W Friedrich
Document Type: Book
All Authors / Contributors: Dan O'Hair
ISBN: 0395515394 9780395515396 039560799X 9780395607992
OCLC Number: 25582180
Description: xvi, 490, 33 pages : illustrations ; 24 cm
Contents: Part 1: an introduction to communication in organizations --
Part 2: basic communication skills --
Part 3: interpersonal communication strategies --
Part 4: group communication strategies --
Part 5: presentation strategies --
Appendix --
Index.
Responsibility: Dan O'Hair, Gustav W. Friedrich.

Abstract:

Book divided into five parts. Part 1 introduces major issues of business and professional communication. Part 2 focuses on basic communication. Part 3 begins an exploration of communication contexts. Part 4 shows the changes and adaptations that occur in a group communication context, the specific challenges of problem- solving meetings and methods of negotiation and conflict management. Part 5 presents a thorough examination of presentational speaking. The appendix addresses the emerging communication issues raised by diversity in the workplace and provides the reader with a basis for thinking about how cultural differences affect business communication.

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