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Strategies for creative problem solving

Author: H Scott Fogler; Steven E LeBlanc; Benjamin Rizzo
Publisher: Upper Saddle River, NJ [u.a.] : Prentice Hall, 2014.
Edition/Format:   Print book : English : 3. edView all editions and formats
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Document Type: Book
All Authors / Contributors: H Scott Fogler; Steven E LeBlanc; Benjamin Rizzo
ISBN: 9780133091663 013309166X
OCLC Number: 885414920
Description: XX, 343 S. : Ill., graph. Darst.
Contents: Preface xiiiAcknowledgments xixAbout the Authors xxi Chapter 1: Problem-Solving Strategies: Why Bother? 1What's the Real Problem? 1Correct Problem Definition/Wrong Solution 7A Heuristic for Successful Problem Solving 8Summary 11Web-Site Material 11References 13Exercises 13Further Reading 15 Chapter 2: The Characteristics, Attitudes, and Environment Necessary for Effective Problem Solving 17Getting in the Right Frame of Mind 18Having a Vision 22Working Together in Teams 26Responding to Criticism 30Conflict Resolution 32Summary 34Web-Site Material 35References 37Exercises 37Further Reading 40 Chapter 3: Skills Necessary for Effective Problem Solving 41Critical Thinking 41Summary 63Web-Site Material 64References 65Exercises 65Further Reading 73 Chapter 4: First Steps 75The First Four Steps 76Summary 90Web-Site Material 90Reference 91Exercises 91 Chapter 5: Problem Definition 93Defining the Real Problem: Four Techniques 93Technique 1: Using the Duncker Diagram to Define the Real Problem 94Technique 2: Using the Statement-Restatement Technique 98Technique 3: Kepner-Tregoe Problem Analysis 103Which Technique to Choose? 109Determine Whether the Problem should be Solved 109Brainstorm Potential Causes and Solution Alternatives 111Summary 111Web-Site Material 112References 113Exercises 113Further Reading 125 Chapter 6: Breaking Down the Barriers to Generating Ideas 127Recognizing Mental Blocks 129Improving Your Creative Abilities 133Risk Taking 135Summary 141Web-Site Material 142References 142Exercises 143Further Reading 145 Chapter 7: Generating Solutions 147Brainstorming 147Free Association 148Vertical Thinking 149Lateral Thinking 154Organizing Brainstorming Ideas: The Fishbone Diagram 157Cautions 159Brainwriting 159Futuring 159Cross-Fertilization 162Analogy 165Incubating Ideas 167Triz 168Use The Defect to Solve The Problem 177Summary 179Web-Site Material 179References 180Exercises 181Further Reading 185 Chapter 8: Deciding the Course of Action 187K.T. Situation Appraisal 188K.T. Problem Analysis 194K.T. Decision Analysis 194Adverse Consequences of the Alternative Solutions 198K.T. Potential Problem Analysis 208Summary 214Web-Site Material 215References 215Exercises 215Further Reading 227 Chapter 9: Implementing the Solution 229Approval 229Carry Through 241Follow Up 242Goal Setting 244Summary 244Web-Site Material 245References 246Exercises 246Further Reading 247 Chapter 10: Evaluation 249General Guidelines 249Ethical Evaluation 253Safety Considerations 260Summary 260Web-Site Material 261References 261Exercises 261Further Reading 270 Chapter 11: Troubleshooting 271Some General Guidelines 271Technical Troubleshooting Exercises 280Interactive Computing Module on Troubleshooting 292Troubleshooting Laboratory Equipment 294Summary 295Web-Site Material 295References 295Exercises 295Further Reading 304 Chapter 12: Putting It All Together 305Case Study 1: Generating Sustainable Power for an Agricultural Processing Plant in India 306Case Study 2: Problems at the Bakery Cafe 316Summary 329Web-Site Material 330Instructor's Solution Manual 330References 330Exercises 330 Index 333 Additional Material on the Web Site (www.engin.umich.edu/scps):Power Point Slides of LecturesSummary NotesInteractive Computer GamesMaterial from the Second Edition Not Included in the Third Edition Printed BookExamples and Exercises That Complement the Examples in the Printed BookAppendix 1: McMaster's Five-Point StrategyAppendix 2: Plotting Data
Responsibility: H. Scott Fogler, Steven E. LeBlanc with Benjamin Rizzo.

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