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Success essentials.

Author: American Management Association.
Publisher: Saranac Lake, NY : American Management Association Publication Services, ©1993.
Edition/Format:   Music : EnglishView all editions and formats
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Details

Material Type: Music
Document Type: Sound Recording
All Authors / Contributors: American Management Association.
OCLC Number: 27872717
Notes: Title from container.
In container (24 x 25 cm.).
Description: 20 audiocassettes : analog
Contents: How to control employee absenteeism--How to handle anger (without losing your cool)--Resolving conflicts, clashes, and flare-ups--Communicate for productivity--Counseling employees on personal, sensitive, and emotional issues--Secrets of effective delegation--How to handle the difficult people in your life--How to discipline employees and get the results you want--Cultural diversity--How to reach any goal--Front-line interviewing/the firing session--How to get the results you want in meetings--Motivating yourself and others--Negotiating skills for everyone--Managing problem employees--How to boost productivity now!--Total quality management--How to conduct employee performance reviews--Solving customer complaints and problems--Getting results through teamwork.

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Linked Data


Primary Entity

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