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Successes and failures of knowledge management

Author: Jay Liebowitz
Publisher: Amsterdam : Elsevier Science, 2016.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well{u2014}and not so well{u2014}so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Erscheint auch als:
Druck-Ausgabe
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jay Liebowitz
ISBN: 0128053372 9780128053379
OCLC Number: 952155552
Description: 1 online resource
Contents: Chapter 1: Parameters of knowledge management success Chapter 2: Why are companies still struggling to implement knowledge management? Answers from 34 experts in the field Chapter 3: REAL knowledge and the James Webb Space Telescope: success and failure coexisting in NASA Chapter 4: Processes: Still the poor relation in the knowledge management family? Chapter 5: KM successes and failures: some personal reflections on major challenges Chapter 6: Lessons learned from nearly 200 cases of KM journeys by Hong Kong and Asian Enterprises Chapter 7: Knowledge loss and retention: the paradoxical role of IT Chapter 8: Knowledge and knowledge-related assets: design for optimal application and impact Chapter 9: Knowledge management success and failure: the tale of two cases Chapter 10: Social knowledge: organizational currencies in the new knowledge economy Chapter 11: Knowledge management and analytical modeling for transformational leadership profiles in a multinational company Chapter 12: Success and failure in improvement of knowledge delivery to customers using chatbot-result of a case study in a Polish SME Chapter 13: Don't neglect the foundation: how organizations can build their knowledge architecture and processes for long-term sustainability Chapter 14: Semantic technologies for enhancing knowledge management systems
Responsibility: edited by Jay Liebowitz.

Abstract:

Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well{u2014}and not so well{u2014}so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization{u2019}s fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. Provides keen insights for knowledge management practitioners and educators Conveys KM lessons learned through both successes and failures Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries.

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