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Successful customer service

Author: Pauline Rowson
Publisher: Sydney : Crimson Publishing, 2010.
Series: Successful
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.
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Document Type: Book
All Authors / Contributors: Pauline Rowson
ISBN: 9780980751611 0980751616
OCLC Number: 503844969
Notes: Includes index.
Description: 1 volume.
Series Title: Successful
Responsibility: Pauline Rowson.

Abstract:

Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.

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