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Successful large account management : how to hold on to your most important customers and turn them into long-term assets

Author: Robert B Miller; Stephen E Heiman; Tad Tuleja; Miller Heiman, Inc.
Publisher: London : Kogan Page, 2004.
Edition/Format:   Print book : English : 2nd edView all editions and formats
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The book that shows how to keep your most important customers...

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Document Type: Book
All Authors / Contributors: Robert B Miller; Stephen E Heiman; Tad Tuleja; Miller Heiman, Inc.
ISBN: 0749441321 9780749441326
OCLC Number: 53871291
Notes: Previous edition: New York : H. Holt, 1991; London : Kogan Page, 1994.
Includes index.
Description: xv, 204 pages : illustrations ; 24 cm
Responsibility: Robert E. [i.e. B.] Miller & Stephen E. Heiman with Tad Tuleja.

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