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Supervision for success in government : a practical guide for first line managers

Author: Dalton S Lee; N Joseph Cayer
Publisher: San Francisco : Jossey-Bass, ©1994.
Series: Jossey-Bass public administration series.
Edition/Format:   Print book : English : 1st edView all editions and formats
Database:WorldCat
Summary:
Supervision for Success in Government offers frontline managers a practical, readable guide to help identify, diagnose, and resolve the critical issues that arise in making decisions, increasing productivity, developing leadership skills, planning strategically, and building a winning team.
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Additional Physical Format: Online version:
Lee, Dalton S., 1946-
Supervision for success in government.
San Francisco : Jossey-Bass, ©1994
(OCoLC)756443082
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Dalton S Lee; N Joseph Cayer
ISBN: 1555426328 9781555426323
OCLC Number: 29386444
Description: xxvi, 288 pages ; 22 cm.
Contents: pt. 1. On Becoming a First Line Manager. 1. Now What Do I Do? Understanding the Supervisor's Role. 2. Making the Transition Easier --
pt. 2. Key Supervisory Skills and Responsibilities. 3. Decision Making --
Making the Right Choices. 4. Developing Leadership Skills. 5. Building a Winning Team. 6. Getting Things Done: Influencing the Direction of Work. 7. Planning, Thinking, and Acting Strategically --
pt. 3. Problem Solving for Supervisors in Government. 8. Dealing with Politics and Politicians. 9. Handling Public Relations. 10. Disciplining Problem Employees. 11. Facing Ethical Issues.
Series Title: Jossey-Bass public administration series.
Responsibility: Dalton S. Lee, N. Joseph Cayer.

Abstract:

Supervision for Success in Government offers frontline managers a practical, readable guide to help identify, diagnose, and resolve the critical issues that arise in making decisions, increasing productivity, developing leadership skills, planning strategically, and building a winning team.

Based on interviews with over 100 successful supervisors, managers, and administrators in a variety of public organizations, the book identifies the common pitfalls - at both the technical and interpersonal levels - that new supervisors face and offers firsthand advice on how to meet these new challenges.

Veteran supervisors talk about their actual experiences to reveal how they manage internal office politics and cope with external interference, deal with "muckraking" press and adverse publicity, conquer the fear of disciplining problem employees, recognize and solve the ethical predicaments facing public servants, develop effective leadership skills and devise and implement strategic action plans.

Each chapter includes thoughtful questions for reflection that help apply theory to practice. Supervision for Success in Government bridges the gap between what supervisors should do and what they actually do, and shows how sound supervision is practiced in the workplace.

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