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Supervision : setting people up for success

Author: Carlene Cassidy; Robert Kreitner
Publisher: Mason, OH : South-Western Cengage Learning, ©2010.
Edition/Format:   Print book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Carlene Cassidy; Robert Kreitner
ISBN: 9780618862139 0618862137
OCLC Number: 318867000
Description: xix, 460 pages : illustrations ; 25 cm
Contents: Chapter 1. Supervisors Are Vital to Organizational SuccessChapter 2. Leadership and Teamwork Essentials.Chapter 3. Planning, Goal Setting, and Achieving Results.Chapter 4. Recruitment, Selection, and Retention.Chapter 5. Setting Your New Hire Up for Success: Orientation.Chapter 6. Appraising and Rewarding Performance.Chapter 7. Training: Begin with the End in Mind.Chapter 8. Motivation and Coaching-It's Okay to Have Some Fun!Chapter 9. Building a Positive, Creative, and Productive Work Environment.Chapter 10. Communication: Around the World in 60 Seconds.Chapter 11. Behavior in the Workplace: The Bad and the Ugly.Chapter 12. Staffi ng: Planning, Scheduling, and Outsourcing.Chapter 13. Legal and Ethical Challenges for Today's Supervisors.Chapter 14. Harnessing the Power of Information Technology and the Internet.Chapter 15. It's All About People and Self-Awareness
Responsibility: Carlene Cassidy, Robert Kreitner.
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