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Swans, Swine, and Swindlers : Coping with the Growing Threat of Mega-Crises and Mega-Messes.

Author: Ian Mitroff; Can Alpaslan
Publisher: Palo Alto : Stanford University Press, 2011.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11?This book explores the concept of "messes." A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Mitroff, Ian.
Swans, Swine, and Swindlers : Coping with the Growing Threat of Mega-Crises and Mega-Messes.
Palo Alto : Stanford University Press, ©2011
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Ian Mitroff; Can Alpaslan
ISBN: 9780804781084 0804781087
OCLC Number: 743693304
Description: 1 online resource (232 pages)
Contents: Preface; Part I: Uncovering Assumptions; 1. A Crisis Is Not What We Have Been Led to Believe; Every Crisis Is an Existential Crisis of Meaning; 2. What Is a Mess? The Fundamental Differences Between Exercises, Problems, and Messes; 3. All Crises Are Messes; 4. When Good Organizations Do Unwise, Immature, and Bad Things; 5. It's the Culture; Part II: Managing Assumptions; 6. Overcoming Mega-Denial; 7. Beyond Fear-Based Crisis Management; Part III: Applications; 8. The Art and Science of Messy Inquiry. 9. Trust, Transparency, and Reliability: What Can the HROs Teach the Financial Sector?Afterword; Notes; Index.

Abstract:

Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11?This book explores the concept of "messes." A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans (the inability to surface and test false assumptions and mistaken beliefs), Swine (the inability to confront and manage greed, hubris, arrogance, and.

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